AI Agents14 Oct 2026/1 min read
Designing escalation paths your technicians will actually trust
An agent that escalates everything is useless, and one that escalates nothing is dangerous. The useful middle is a design problem, not a threshold you tune.
AV
Avishkar AI
Agent Design
Technicians stop trusting an automated system the first time it wastes their drive. Trust is built on legible reasoning, not accuracy percentages they never see.
What we show on every dispatch
- The three signals that triggered it, in plain language.
- Confidence, plus what would change the decision.
- A one-tap path to tell us it was wrong.
That last one became our highest-signal training feed.
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